Home » Modèles » Food poisoning report

Food poisoning report
This food poisoning report template is designed for the staff members where they can log the complaint details submitted by the customer who is suffering from any foodborne illness after having the food from their food establishment. These reports consist of all the relevant information.

Watch How
The Template Work

Watch How
The Template Work

Why you Should Use This Template?

Food poisoning is a common term used to describe foodborne illnesses. A foodborne illness is an illness that is caused by eating contaminated food or drinking contaminated beverages. Food and drink can be contaminated by bacteria, viruses, parasites, toxins, and chemicals. The symptoms, onset, and length of a foodborne illness depend on the type of microbe and how much of it is swallowed. Usual symptoms of a foodborne illness can include vomiting, diarrhoea, and abdominal cramps. And no one likes food poisoning. It’s a terrible, miserable experience that most people wouldn’t wish upon anyone else and can have a serious effect on the reputation of your food business. Hence, it is important to have a food poisoning report at your establishment so that ignorance on safe food handling can be avoided.


Always on track
This checklist will help in maintaining the record of complaints for food poisoning


Always on time
Create a checklist and schedule it for your staff to follow


Always compliant
Generate inspection-ready reports and analytics

How this Template Works

Food Poisoning report
This food poisoning incident report template is usually used by the food operators for recording the complaints done by consumers in regard to food poisoning. In this checklist details of the incident are marked along with the name of the dishes consumed so that the management can take appropriate actions.

Food poisoning can be defined as an illness caused by eating contaminated food or by eating food that contains harmful bacteria. The most common symptoms of food poisoning are- vomiting, diarrhoea, and abdominal cramps sometimes headache and fever.

There can be many reasons behind the spread of food poisoning among the customers-

  1. Ignorance about the rules of hygiene
  2. Carelessness or negligence while preparing the food
  3. Likewise, the poor standard of equipment’s
  4. Also, the chemical sprays used on the vegetables and fruits
  5. The presence of harmful bacteria can be the other cause
  6. Improper temperature control
  7. Use of chemical present in the kitchen such as drain cleaner, bleaches and strong acids

If a bunch of customers complains about food poisoning as a result of eating contaminated food from your cafe, restaurant or fast food outlet then it is necessary for your staff members to maintain a food poisoning report. This food poisoning report can act as an inspection log for the authorities at the time of the investigation.

Therefore, a good food poisoning report must include the following information-

  • By asking the customers for their permission to write down details that will help you thoroughly investigate the incident.
  • Record the time and date that the customer delivered the complaint
  • The complainant’s name and contact information
  • How many people are allegedly ill
  • Which foods were eaten and when
  • Which foods the customer suspects caused the illness (for each person, if necessary)
  • Food poisoning symptoms
  • When the symptoms started to occur and so on.

Above all, your aim here must be to convey empathy without appearing overly apologetic, defensive, or otherwise indicating to the customer that your food may be at fault. Moreover, the manager should promise that he/she will investigate the complaint immediately and contact them shortly with updates. In addition, ensure the customers that they will get the best customer service with the safest food.


  • Easy to use
  • Created by industry experts
  • Exportable report in PDF, CSV and Excel
  • Fully-customizable and 100% approved

Other useful templates

Cleaning Schedule

Absolutely necessary to maintain your facilities in good condition and ready for flash inspections

Delivery record

Paramount for food traceability and accountability

Temperature logs

This is key to storing food at the right temperature, avoid food waste and comply with the law

Pin It on Pinterest

Share This